Ehsaas Program 8171 June-July Payment
Ehsaas Program 8171 Complaint also known as Ehsaas Program 8171, provides financial aid to millions of deserving families across Pakistan. In June and July 2025, many registered beneficiaries are receiving their quarterly Rs. 13,500 payment under the Kafalat program. However, due to the massive scale of the distribution process, several people are facing delays, non-payment, blocked CNICs, or confusion about their eligibility status.
If you’re a BISP beneficiary and haven’t received your payment, didn’t get an 8171 SMS, or are facing any other problem, don’t worry. The Government of Pakistan has provided multiple official complaint and support channels that are safe, simple, and accessible even without internet.
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This complete guide will walk you through the step-by-step process to file a complaint, contact the helpline, and resolve your BISP issues effectively.
Step-by-Step: How to Register a Complaint in BISP/Ehsaas Program
Whether your payment is delayed, you haven’t received an SMS from 8171, or you’re facing biometric verification issues, here are the steps you should follow:
Confirm Eligibility via SMS (Without Internet)
Before registering a complaint, verify if you’re eligible for the Rs. 13,500 installment.
- Open the messaging app on your mobile.
- Type your 13-digit CNIC number (no dashes).
- Send it to 8171.
- Wait for a confirmation message.
If the SMS says you are eligible but haven’t received payment, continue with the complaint process.
Ehsaas Program 8171 Complaint & Helpline Summary – June–July 2025
| Category | Details |
|---|---|
| Program Name | Ehsaas Program 8171 / Benazir Income Support Programme (BISP) |
| Payment Amount | Rs. 13,500 (Kafalat Quarterly Payment) |
| Payment Cycle | June–July 2025 |
| Who Can File a Complaint? | Any registered BISP beneficiary facing payment, biometric, CNIC, or SMS issues |
| Primary Eligibility Check | SMS 13-digit CNIC to 8171 from your own SIM |
| Complaint Methods | 1. Tehsil Office Visit 2. At Camp Site 3. BISP Helpline Call 4. Online Form |
| Tehsil Office Requirements | – Original CNIC – Mobile phone (if available) – Supporting documents if asked |
| Camp Site Complaints | – Report to on-site BISP supervisor – Request complaint slip or token |
| Biometric Issue Solution | – Visit Tehsil Office for manual verification |
| Official Helpline Numbers | 📞 0800-26477 (Toll-Free) 📞 051-9246326 (Direct Line to BISP HQ) |
| Online Complaint Option | 🌐 Website: https://bisp.gov.pk → Navigate to Complaint Section |
| Physical Offices Available At | – BISP Tehsil Offices (Nationwide) – BISP Head Office, F-Block, Pak Secretariat, Islamabad |
| Common Issues & Actions | • No SMS → Resend from own SIM / visit office • Biometric mismatch → Tehsil office support • CNIC expired → Renew via NADRA |
| Important Tips | ✅ Always carry original CNIC ✅ Use SIM linked to your CNIC ❌ Never pay middlemen |
| Complaint Tracking | Ask for complaint reference number or token and follow up via SMS or call |
| Support Languages | Urdu, Regional Languages (via Helpline & Office Staff) |
| Response Time | Typically 3–7 working days after proper complaint submission |
Visit Your Nearest BISP Tehsil Office
If the SMS doesn’t arrive or you get an error, visit a BISP Tehsil Office for manual checking. These offices are set up in every district to support beneficiaries in person.
At the Tehsil office, take:
- Your original valid CNIC
- Any other documentation (if requested)
- A mobile phone (if possible)
The staff will:
- Check your payment status
- Confirm if your CNIC is active and eligible
- Identify the reason for delay or disqualification
- Guide you on further steps, such as updating documents or biometric verification
File a Complaint at the Payment Center
If you encounter problems like these while at a BISP camp or payment center:
- Biometric mismatch
- No cash available
- Payment not found
- Disrespectful behavior or fraud
You can file an immediate complaint by:
- Asking for the on-site BISP supervisor
- Recording your CNIC, name, and complaint
- Requesting the complaint slip or token
BISP field monitors are present in most centers to handle complaints on the spot.
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Call the Official BISP Helpline Number
If you can’t go to the office, you can call the official BISP helpline. This method is best for those with mobility issues, elderly beneficiaries, or people in remote areas.
The BISP helpline operates Monday to Saturday and provides assistance in Urdu and regional languages.
Contact Information – Official Helpline Channels
Here are the verified contact points for lodging complaints and getting support:
📞 BISP Helpline Numbers (2025)
- 0800-26477 (Toll-Free Nationwide)
- 051-9246326 (Head Office Direct Line)
📍 Physical Complaint Centers
- BISP Tehsil Offices across all districts
- BISP Head Office, F-Block, Pak Secretariat, Islamabad
📨 Online Complaint Form (if you have internet)
- Website: https://bisp.gov.pk
- Go to “Grievance Redressal” or “Complaint” section
- Fill in your CNIC, issue, and contact number
Important Tips for Submitting a BISP Complaint
To make sure your complaint is handled quickly and correctly, follow these guidelines:
- Make use of the SIM card that is linked to your CNIC.
- Keep your CNIC original copy with you when visiting centers.
- Only trust information from official sources like 8171 SMS or BISP.gov.pk.
- Do not share CNIC or payment info with unverified agents or strangers.
- Record the complaint token or reference number after lodging a complaint.
- Check for updates regularly via SMS or by calling again.
Common Problems & How to Solve Them
| Issue | Solution |
| No SMS from 8171 | Confirm CNIC is valid. Try SMS again. Visit Tehsil Office. |
| Payment marked “issued” but not received | Go to assigned center. Bring CNIC. Confirm payment availability. |
| Biometric issues | Request manual verification at Tehsil Office. |
| CNIC blocked or expired | Renew CNIC from NADRA and visit Tehsil Office again. |
| Treated unfairly at camp | File complaint with supervisor or call BISP helpline. |
Conclusion
If you are facing any issue in receiving your Ehsaas Program 8171 Rs. 13,500 payment for June or July 2025, don’t panic. Whether it’s a delayed SMS, technical error, or confusion at the payment center, there is a solution for everything. The Government of Pakistan has set up strong support channels via SMS, helplines, and in-person centers to make sure no eligible beneficiary is left behind.
Make sure to follow the step-by-step process mentioned above, keep your CNIC ready, and never share personal information with unverified persons. With patience and the correct information, you will be able to access your rightful payment smoothly.
Also Read It : BISP 8171 Camp Payment Locations Check Online
FAQs – BISP Complaint & Helpline Support
Q1: What is the official helpline number for BISP?
The toll-free helpline is 0800-26477, and the direct line to head office is 051-9246326.
Q2: Can I file a complaint online?
Yes, visit https://bisp.gov.pk and use the complaint section.
Q3: What if I don’t get an SMS reply from 8171?
Try again from a SIM registered on your CNIC. If no reply, visit the nearest BISP office.
Q4: Where can I report issues at a payment center?
Report to the BISP field supervisor on-site or call the helpline directly for assistance.